Dr. Eric C. Hu, MD - Pasadena, California

happyjoybliss

Actually, zero stars. I was there to have my mother-in-law seen following a fall to her face where she obtained multiple facial fractures. We got to his office at 1:40 for a 2:30 appointment. We were directed to an examination room at 3:20. At 3:30 I escorted her out of the building so we could make it to a 4pm appointment with another doctor. As I opened the exam room to leave, he opened his office door and said he didn’t know we were there. Truly appalling and disrespectful to patients and their time. I will call insurance to make sure he won’t get paid for this non-appointment. We should be reimbursed for our time and mileage.

Carolina Briones

A bad experience. I was referred for a biopsy on my face and was seen by the Dr. who recommended to proceed. I never heard back from the office to schedule the procedure, despite several phone calls that went unreturned. Two months later, after I already scheduled with a different surgeon, I got a call from someone apologetic, saying there were "cleaning up the files," and saw that I had never been scheduled. Also this doctor was going to put me out completely, while the second doctor recommended less invasive local anasthetic.

Joe

Awesome Staff and outstanding medical service..patient..kind..friendly..understanding..I received Extended treatment..in by 10:am out by 1:pm..I highly recommend Dr. Eric Hue and his Beautiful Staff
..Pastor Dr. Joe Flores

jessae brown

I am so happy to never have to deal with this awful, disrespectful place ever again. Uncommunicative about injuries, healing, process. Terrible bed side manner. Complete disrespect of timing: doctor constantly cancels appointments- even surgeries day-of. Typically 40-60 minute wait times into appointments before the doctor dismissively looks at the injury for 2-3 minutes, doesn’t answer questions, and leaves … then the whole process starts over again for the next check up. Today I was told the doctor had to leave and wouldn’t be back for at least another hour after showing up for my appointment and sitting in an exam room for over an hour. I’ve never had a doctor care so little about a trauma patient.

Angeleno 90022

As a skin trauma patient, I had to wait almost 2 hours to see Dr Hu. He lacks compassion. He spent 2-3 minutes with me “skin just needs time to regenerate, bye”. Then I went to a Keck USC doctor, who initiated CO2 laser treatments, which are already helping immensely. Don’t waste your time here, life is short.

Roger Cutting

My elderly mother was treated by Dr. Hu for a complex finger fracture that required open fixation. While Dr. Hu appears to be an adequate surgeon, his manner was arrogant and totally lacking in any bedside manner. He clearly has limited experience with or tolerance for the elderly and the struggles they face. He made himself entirely unavailable during my mother's convalescence, never once returning a single phone call regarding questions about when sutures or wires needed to be removed, physical therapy questions, etc. His office staff appeared to be entirely absent or inept. While he may be an adequate surgeon, the care of the patient does not end when surgery is completed. I do not feel my mother received adequate aftercare from Dr Hu for her condition. As such I do not recommend him.

Jennifer Rodriguez

I had surgery February 29th,and all I can say is Cindy and doctor hu are the best,don't go off these negative reviews cause since day one they have shown me so much Compassion,my auths were all Submitted on a Timely manor,thank you both so much for all your time,you both rock

Elyse Murphy